Send Your Complaint to BT?

Would you like us to send your complaint to BT, and give them the opportunity to respond on the site?

Your Complaint Category

Please choose the most appropriate category for your complaint:

Select Your Category... BT Phone Lines - InstallationBT Phone Lines - Call ChargesBT Phone Lines - Line RentalBT Phone Lines - BillingBT Phone Lines - OtherBT Vision - FaultsBT Vision - AvailabilityBT Vision - BillingBT Vision - Set Top BoxesBT Broadband - ConnectivityBT Broadband - PricingBT Broadband - AvailabilityBT Broadband - InstallationBT Broadband - FaultsBT Staff - General AttitudeBT Staff - Instances of RudenessBT Staff - Praise!Business Products - All ProductsBT Fusion/Mobile - All ProductsComplaints By BT Staff! - Call Center StaffComplaints By BT Staff! - Field Engineers (BT Openreach)BT Phone Lines - Direct Debit Charge 

Your Complaint

Please remember the following points when writing your complaint:

• DO NOT include any personal information about yourself (eg. Name, Address, BT Account Number, etc...)
• Don`t include full names of BT members of staff - it`s not really fair. First names will do.
• DO include as much detail as possible.
• Be Constructive. Please don`t use the site to insult BT or their staff - it is not what the site is here for.
• Avoid using colourful language (tempting as it might be!)

Validate and Submit

To ensure that you are a genuine human, and not some nasty computer bug bent on bringing down this site (sounds daft but it does happen!), please enter the code below into the box provided: